melia madrid serrano tripadvisor

Nice hotel in a central location, the breakfast buffet was better then average and the rooms were as expected for a 4 star. We're also glad you enjoyed spending some time in our bar and we would love to have you return for another excellent experience. Furthermore, we are going to take them into account for the sake of other customers. Bar was always stocked with beer and wine, also sodas and coffee. Also lots of good restaurants within walking distance. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. Great rooftop view. Highly recommend it. Sincerely, Marta Rubio - Guest Experience Manager, Hotels with Complimentary Breakfast in Madrid, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. The lobby and restaurant areas are quite pleasing. ), helped us with train tickets to Toledo, and all in all was very upbeat and friendly. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and a lounge that are available on-site. Please see our partners for more details. If youre looking for an Italian restaurant, consider a visit to Platea Madrid, Don Giovanni, or Numa Pompilio Restaurante, which are all conveniently located a short distance from Melia Madrid Serrano. Yes, dry cleaning and laundry service are offered to guests. We are so glad to hear that you enjoyed your stay with us. Maria Fdez. Feedback from our guests is always welcome as it helps us to identify areas in which we can improve. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. This hotel caters to the group tours. Located north of the park, there are plenty of restaurants and bars plus accessible shops and markets for food and the like. It was a real pleasure to take care of your stay with us. Great experience. Also lots of good restaurants within walking distance. Moreover, we understand how important an excellent nights rest is for our guests and are pleased we were able to meet your expectations. The Serrano is well located in the centre of Madrid just two blocks from the American Embassy and unlike some other Melia hotels, this one is relatively small and intimate. It is always a pleasure to receive positive feedback from our guests and I will certainly share this with the rest of the team that will be encouraged by your remarks. This hotel is wonderful!, Excellent location, close to the best stores in Madrid but the mainly issue here is the amazing Staff of the hotel. He even gave me a face mask! The breakfast excellent and dinner in the restaurant was ver good. Metro 6 blocks , bus stop straight to Sol four blocks and taxi rank out front. Claim your listing for free to respond to reviews, update your profile and much more. Tripadvisor performs checks on reviews. We have taken your comment into consideration. First of all, we would like to thank you for have chosen Melia Madrid Serrano for your stay in Madrid. Moreover, we understand how important an excellent nights rest is for our guests and are pleased we were able to meet your expectations. Also the hotel has an outdoor pool (seasonal opening). Best wishes, Maria Fdez. We do our best to ensure that our guests feel welcome, and it is very rewarding to read that you enjoyed your stay and found our location convenient. Metro 6 blocks , bus stop straight to Sol four blocks and taxi rank out front. Dear Mrs Nisaq , Greetings from Meli Madrid Serrano! Dear Chelsea, Thank you for such a positive review of your stay. In the end they just said bad luck. Dear roadtrekker, First of all, we would like to thank you for having chosen the Melia Madrid Serrano for your stay in Madrid. Helpful and friendly staff. We regret that your stay was not fully satisfactory and we hope to achieve your expectations next time. The shampoo and sower soap were easy to use. Your complete satisfaction its our objetive. What food & drink options are available at Melia Madrid Serrano? We really much appreciate your comments and we are very proud to know that you have enjoyed a wonderful stay with us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Guests arriving by vehicle have access to a parking garage. Dear Mr. aminetzi, Thank you very much for have chosen Melia Madrid Serrano during your trip to Madrid. Handsome room with a cozy bed. The room is typical and has all amenities. Noticeable street noise at times. Better , if you can to take the Level rooms, Dear Jorgeya, Thank you for such a positive review about Melia Madrid Serrano. The breakfast buffet has lots of options. Meli Room Street view Double bed 20 m Discover Madrid by day and rest peacefully at night in a room with an exquisite design and the greatest attention to detail. more. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and a lounge that are available on-site. Is parking available at Melia Madrid Serrano? Super location in a really nice area. Does Melia Madrid Serrano offer any business services? Melia Madrid Serrano is an excellent choice for travellers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Cosy bar. Guests arriving by vehicle have access to a parking garage. Ended up being charged EUR35 one way. On one hand, I would like to thank you for taking your time to write a review of our hotel on Tripadvisor. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Thank you again for sharing your experience, and we look forward to serving you in the future. Great experience. Location wise its right off a main shopping, Dear Mr. Johnson, Greetings from Meli Madrid Serrano! Room is modern & comfortable. Melia Madrid Serrano is an excellent choice for travelers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Also the hotel has an outdoor pool (seasonal opening). Would i stay again? Highly recommend booking a Level room to enjoy access to the Level lounge for drinks, nibbles and breakfast. Such a great hotel! The reception staff were not interested in addressing the issue and tried to palm it off to Expedia. In addition, we really much appreciate the time fo have taken sharing your experience with us and with other travelers. This hotel caters to the group tours. Dear Sunset151, Thank you very much for have chosen Melia Madrid Serrano for your last trip to Madrid. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I started calling the Melia call center which basically is a virtual operator, after several minutes at the phone answering nonsense questions I got transferred to a human being, which happened to be as useless as the virtual operator given the fact that this person couldnt even locate my reservation nor give me any direction of what to do. - See 311 traveller reviews, 122 candid photos, and great deals for Melia Madrid Serrano at Tripadvisor. Guests arriving by vehicle have access to a parking garage. Kind regards, Marta Rubio Guest Experience Manager. What are some of the property amenities at Melia Madrid Serrano? This hotel is wonderful!, Excellent location, close to the best stores in Madrid but the mainly issue here is the amazing Staff of the hotel. With the desire to welcome you again and regain your confidence in our establishment. We really much appreciate your positive comments about the Level experience and the entire team, especially Beatriz. Valderrama, Guest Service Center. The pool was closed following August. Sincerely, Marta Rubio - Guest Experience Manager, Literary Quarter (Barrio de Las Letras) Hotels, Hotels with Complimentary Breakfast in Madrid, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. Pool not open. Eggs to order! See 309 traveler reviews, 120 candid photos, and great deals for Melia Madrid Serrano, ranked #100 of 500 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. Guests arriving by car have access to paid public parking on site. They were busy talking to each other. Dear 826dessin, We very much appreciate your comments regarding your stay at the Melia Madrid Serrano. We are in Madrid where you can find cheeses and jamn serrano tablas and there is not offers in the level lounge. Also the hotel has an outdoor pool (seasonal opening). In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and a lounge that are available on-site. So location is a plus. Thank you again for sharing your experience, and we look forward to serving you in the future. Book Melia Madrid Serrano, Madrid on Tripadvisor: See 289 traveller reviews, 119 candid photos, and great deals for Melia Madrid Serrano, ranked #104 of 499 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. The breakfast buffet was decent. We really hope to have the oportunity to welcome you in a near future. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. It seemed that there is not manager in the hotel to assit the Melia member in this situation. Your feedback is really important to us in order to improve our services day by day. Valderrama, Guest Service Center, No TV in the hotel. See 309 traveller reviews, 120 candid photos, and great deals for Melia Madrid Serrano, ranked #97 of 501 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. Peaceful nights, good breakfast buffet, other services somewhat lacking. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Dear Juan Antonio G, We very much appreciate your comments regarding your stay at Melia Madrid Serrano. We got a triple room (for my mom, my sister, and I) and we had ample room for all of us. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nearby attractions include Sweet Space Museum (0.4 km), Museo Lazaro Galdiano (0.2 km), and Monument Glorieta de Emilio Castelar (0.3 km). In the end they just said bad luck. Which popular attractions are close to Melia Madrid Serrano? Sincerely, Marta Rubio - Guest Experience Manager, Literary Quarter (Barrio de Las Letras) Hotels, Financial District (Paseo Castellana) Hotels, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. We regret that your stay was not fully satisfactory and we hope to achieve your expectations next time. I requested in advanced a room far from the elevator and the one I have is in front of the elevator. Enjoy a wonderful rooftop pool (open seasonally). Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. About the welcome amenities you always have at your arrival, this time we couldnt prepare with because you made a last minute booking. Staff are lovely and ready to help . We really appreciate your positive comments about your stay with us. Pool wasn't open (we stayed in late April / early May) so can't comment on that. The pool was closed following August. Flights Holiday Rentals Restaurants Shower DreamMaker mattress High-speed Wi-Fi Flat-screen TV Air-conditioning Bathroom Book now Many travellers enjoy visiting Royal Palace of Madrid (3.1 km), Plaza Mayor (2.9 km), and Museo Cerralbo (2.8 km). I would definitely recommend this hotel for a long weekend both for business travel and leisure visitors and will probably be back. Best wishes, Marta Rubio, Guest Experience Manager. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Great place. Please see our partners for more details. Seems like a very popular place for business travelers. Given the close proximity of popular landmarks, such as Retiro Park (1.4 mi) and Gran Via (1.5 mi), guests of Melia Madrid Serrano can easily experience some of Madrid's most well known attractions. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Clean bathrooms with shower and abundant hot water, no hard soap or slippers however. Guests arriving by vehicle have access to a parking garage. Best regards, Marta Rubio Guest Experience Manager, Good hotel, not well located for tourists. LOCATION Location is very convenient, specially if you are coming from Avenida de Amrica coach station. What food & drink options are available at Melia Madrid Serrano? Die Preise wurden am 13.3.2023 bei einem Ankunftsdatum am 26.3.2023 errechnet. I will certainly share this with the rest of the team who will be encouraged by your remarks. Looking forward to welcome you back soon, Best regards, Marta Rubio Guest Experience Manager. Rob Grettings from Meli Madrid Serrano! During check ins no check out, no acknowledgment of me standing in front of them. Breakfast is early enough to grab a bite before 8am meetings, and 2min away from the embassy. We ended up changing last minute to Melia Serrano and had an excellent stay! Best wishes, Maria Fdez. Also the hotel has an outdoor pool (seasonal opening). 302 recensioni. Top room amenities include a minibar, air conditioning, and a flat screen TV. It is great to be able to assist you to create great memories for the last moments of 2022 and the begining of the new year! Given the close proximity of popular landmarks, such as Retiro Park (1.4 mi) and Gran Via (1.5 mi), guests of Melia Madrid Serrano can easily experience some of Madrid's most well known attractions. The best is the breakfast very good selections with quality ingredients. Discuss Madrid travel with Tripadvisor travelers. Kind regards, Marta Rubio Guest Experience Manager. Guests arriving by vehicle have access to a parking garage. On one hand, I would like to thank you for taking your time to write a review. more. The lobby and restaurant areas are quite pleasing. Your review about the hotel and its services means a lot to us, because this is precisely what we need to keep doing our best to satisfy our clients. Which room amenities are available at Melia Madrid Serrano? Calle Claudio Coello 139, 28006 Madrid Spain. Good unsecured wifi. Kind Regards, Marta Rubio Guest Experience Manager. Best regards, Marta Rubio Guest Experience Manager. Calle Claudio Coello 139, 28006 Madrid Spain. The breakfast buffet was decent. Guests arriving by vehicle have access to a parking garage. Today I got to the airport and I had already booked my transfer to the hotel. Given the close proximity of popular landmarks, such as Gran Via (1.5 mi) and Templo de Debod (1.8 mi), guests of Melia Madrid Serrano can easily experience some of Madrid's most well known attractions. Melia Madrid Serrano is an excellent choice for travelers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. The Level lounge is excellent , In summary it was an excellent and pleasant stay during the last week of December 2022. Close to many different restaurants and also to metro. I remain at your complete disposal for any assistance you may require. They were busy talking to each other. Our aim is to deliver a memorable experience, and we are delighted that we were able to meet your expectations. I remain at your complete disposal for any assistance you may require. Valderrama, Guest Service Center. Our dedicated team members always aim to deliver the best experience to all our guests, so your positive feedback is very rewarding. And just one tiny towel rack. My husband stayed at this hotel for 11 nights, and I joined him for the last four. Kind Regards, Marta Rubio Guest Experience Manager, Great for early interviews at the American Embassy. Our aim is to deliver a memorable experience, and we are delighted that we were able to meet your expectations. And just one tiny towel rack. We stayed here 3 nights in September 2022 as part of a group. Two nice hand towels and 2 huge bathtowels folded under the sink. Dear Jeanna, Thank you for such a positive review of your stay. The sanitary measures for COVID are very well respected. As we mentioned you at the different channels where you shared your experience with us, We regret that you did not enjoy your stay due to our television pilot, we take note about your comments in order to improve it. It is always a pleasure to receive positive feedback from our guests and I will certainly share this with the rest of the team that will be encouraged by your remarks. We hope to see you again soon. more. Yes, guests have access to a fitness centre and a rooftop pool during their stay. I would definitely recommend this hotel for a long weekend both for business travel and leisure visitors and will probably be back. Melia Madrid Serrano is an excellent choice for travellers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Dear sissi_mond, Thank you very much for your comments regarding your stay at the Melia Madrid Serrano and our COVID safety measures. Valderrama, Guest Service Center. Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are so glad to hear that you enjoyed your stay with us. She said that the manager is not working until tomorrow. Defiantly avoid this hotel unless you are looking for mediocrity and very poor service to boot. Looking forward to visiting again when the new pool area is up and running. We are really glad that you and your family had a lovely stay with us. Yes, paid public parking on-site is available to guests. But once again a heavy duvet you have to wrangle to get a lighter cover. Valderrama, Guest Service Center, Comfortable hotel with good breakfast in a good neighborhood. If you are interested in exploring Madrid, check out one of the gardens, such as Retiro Park, Parque de El Capricho, and Royal Botanic Garden. Everything from snacks to good dining in the neighborhood. Its a very nice hotel, located in a very nice neighborhood. From now on.. My 'go to' Hotel when I am in Madrid.. they really make you feel at home which of course is what hotels should be all about! If you are interested in exploring Madrid, check out one of the gardens, such as Retiro Park, Parque de El Capricho, and Royal Botanic Garden. If youre looking for an Italian restaurant, consider a visit to Platea Madrid, Don Giovanni, or Numa Pompilio Restaurante, which are all conveniently located a short distance from Melia Madrid Serrano. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The bathroom has a funky order; brought back memories of low budget hotel in Venice from our trip 25 years ago. Perfect for a central location without being in the crowded touristic area. Are any cleaning services offered at Melia Madrid Serrano? ROOM Room Was perfectly cleaned and immaculate. Luckily my. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Looking forward to welcome you back in a near future, Best Regards, Marta Rubio Guest Experience Manager. It is a pleasure to know you had a pleasant experience and that you appreciated the attractive design of our hotel. N. 102 di 499 hotel a Madrid. Your feedback is really important to us in order to improve our services day by day. Regarding to the coments about the hotel, we are really glad that you liked all the facilities and the details for your birthday. Kind Regards, Marta Rubio Guest Experience Manager. Dear Searon- travel, We would like to thank you for chosing us during your last stay at Melia Madrid Serrano. It is a great pleasure to know that we have meet your expectations. It needs a overhaul to meet todays standards. We hope to welcome you back soon. Stayed for meetings close by, in easy walking distance. Cosy bar. Once arrived to Melia princesa we found out that the hotel was completely closed, under renovation. The quality of the room and other facilities are very good. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. In addition, as a guest of Meli Madrid Serrano, you can enjoy a gym and bar available on-site. Own or manage this property? Enjoy your stay in Madrid! We look forward to welcome you in the near future. Review collected in partnership with Meli Hotels International, There are more places to choose from in the, melia galgos hotel madrid, melia hotel galgos, sol melia madrid, Calle Claudio Coello 139, 28006 Madrid Spain. Metro 6 blocks , bus stop straight to Sol four blocks and taxi rank out front. We really much appreciate your comments and we are very proud to know that you have enjoyed a wonderful stay with us. Guests arriving by vehicle have access to a parking garage. The reception staff were not interested in addressing the issue and tried to palm it off to Expedia. Dear Mike H, Greetings from Meli Madrid Serrano! Best regards, Marta Rubio Guest Experience Manager. Best wishes, Maria Fdez. Two nice hand towels and 2 huge bathtowels folded under the sink. Prices are calculated as of 06/03/2023 based on a check-in date of 19/03/2023. We are happy to know you enjoyed your stay with us, and our facilites achieve your expectations. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Also the hotel has an outdoor pool (seasonal opening). Good housekeeping and adequate buffet breakfast. About the welcome amenities you always have at your arrival, this time we couldnt prepare with because you made a last minute booking. Nearby attractions include Sweet Space Museum (0.4 km), Museo Lazaro Galdiano (0.2 km), and Monument Glorieta de Emilio Castelar (0.3 km). We regret that you did not enjoy your stay with us. We have taken your comment into consideration. Nice touch was a little present when you have your birthday in your room, Dear Mr. It was the best way to enjoy and to welcome the new Year 2023! In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and a lounge that are available on-site. Valderrama, Guest Service Center. Defiantly avoid this hotel unless you are looking for mediocrity and very poor service to boot. Big thanks to Lara for looking after us again, we look forward to seeing you again soon. Madrid Tourism Madrid Hotels Madrid Bed and Breakfast . Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Uneducated night staff, They dont have TV channels, only chromecast to log in from personal accounts; and they tell you its to feel at home - well at home o have TV channels Raul from the lobby bar and Jose from front desk should be fired right away they confronted me and threatened to call security and police for claiming the complementary water I was promised after the shower door fell on me. The room is typical and has all amenities. And just one tiny towel rack. But once again a heavy duvet you have to wrangle to get a lighter cover. I started calling the Melia call center which basically is a virtual operator, after several minutes at the phone answering nonsense questions I got transferred to a human being, which happened to be as useless as the virtual operator given the fact that this person couldnt even locate my reservation nor give me any direction of what to do. See more questions & answers about this hotel from the Tripadvisor community. It is very unhappy and unsatisfied as a customer, Dear Excursion12280799794, First of all, I would like to thank you for taking the time to share experience at Melia Madrid Serrano and your confidence to stayed with us. Taxes and fees that are shown are estimates only. Guests arriving by vehicle have access to a parking garage. East Crema Coffee Diego, Madrid : consultez avis authentiques sur East Crema Coffee Diego, l'un des 11'441 restaurants de Madrid rfrencs sur Tripadvisor. Looking forward to welcome you back soon, Best regards, Marta Rubio Guest Experience Manager. We are glad to know that you found our location ideal for your needs and that our breakfast helped to start your day off the right way. What are some restaurants close to Melia Madrid Serrano? Guests arriving by vehicle have access to a parking garage. Valderrama, Guest Service Center. Stayed for meetings close by, in easy walking distance. 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