travelpro crew 3 replacement parts

Customer was contacted in a timelymanner and was provided parts. They do not have a phone number for customer services, contrary to what they may state their is no visible live chatting option in their site, and they only have very limited menu of automated Customer inquiries to send to them. If the product was not registered within the first 120 days of purchase or gift receipt, shipment to the facility is the responsibility of the purchaser. Travelpro Crew 3 Luggage Pull Handle Replacement For 18'' Carry-on Travel Bag. 50,815 posts. Universal j-hook bulldog hook . Level Contributor . Our team responded to the customer requesting the correct information so that we could provide them the service of the repair. They have stopped returning my emails and they don't answer the online chat on their website. 3 Items. The response they sent to the BBB is purposefully misleading. Other company, product, service names may be trademarks or service marks of others. See attached. 2023 Macys. The piece of luggage I ordered has a handle that doesn't extend properly. 187 helpful votes. KLM says they will repair it - but where? Its a shame the type of customer service that they provide! Travelpro Maxlite 5 Luggage replacement part wheel, Replacement TravelPro Wheel Casings Only - 1 Pair, Luggage 360 Spinner Wheel Replacement Suitcase Mute Swivel Casters 21 Size, Luggage Wheel Replacement for Samsonite luggage american trolley tourister wheel, Luggage Replacement Wheels Suitcase Wheel Repair Fit For Any Bags A08 Removable, W294 Luggage universal wheel suitcase accessories roller repair replacement, Luggage Replacement Wheels Suitcase Part Spinner Wheel Assorted Brands, Travelpro platinum II Rolling 2 Wheels Carry Ons Travelpro USA Expands Black 22. This Travelpro Built For A Lifetime Limited Warranty shall be governed by and construed in accordance with the laws of the State of Florida, including its statutes of limitations, without giving effect to any conflict-of-laws or other rule that would result in the application of the laws of a different jurisdiction. ******************************* FYI: my address until the end of March 2023 is: ************************************************************. Replacement TravelPro Crew 4 and Crew 5 Leather Top/side Handle Part. IN NO EVENT SHALL TRAVELPRO BE LIABLE FOR ANY PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Two issues I noticed are the shell is much thinner and the wheels are smaller and much lower quality. Once I received the order and I used the suitcase on a work trip I instantly started realizing that the suitcase wheels make a rattling noise, and the suitcase itself shakes and vibrates when rolling it. I am just looking for some kind of acknowledgment (or a replacement wheel), but it appears that TravelPro wishes to remain incommunicado. I will also file more claims if this one is closed. Today and tomorrow,* up to a total savings of $100 on your Macy's purchases over the 2 days. If you can't fix it yourself, you can take the parts to a local luggage repair shop and have them do it. I am not letting this go. Contrary to opinion, we do not attempt to make it difficult for customers to contact us. Travelpro parts. On July 8, 2022 I charged $342.41 for a Travelpro carry-on suitcase. Have contacted customer service twice and they said we don't have any feet so contact the "local" repair centers. Travelpro Luggage Replacement Rollerblade Wheels 75mm (lot of 2). On November 4, 2022,I ordered 2 Platinum Elite Carry-On Expandable Hardside Spinner bags from TravelPro at a cost of $573.63 and received them on November 9, 2022 (see attachments). The kit includes 76mm wheels and the axles. We have moved to high quality, lighter materials over the course of the last 10 years. The communication with the customer is attached. Please be certain to have your Proof of Purchase available at the time of drop-off. No reply. Our dealers are authorized to confirm and perform warranty related repairs, as well as non-warranty repairs. The screw heads on the kit axle are about 1 mm too thick (hi. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. International Association of Better Business Bureaus. ****************** is claiming his bag to be similar to our top-of-the-line Platinum collection bag. Within 5 to 7 business days, your account should reflect the full refund. Our Customer care team is ready to assist! The repair centre in Hong Kong for Travelpro ended their contract a few months ago -- not that the Travelpro website has been updated. When I double checked my order, I realized it was MY mistake. Add to Cart. I submitted a customer service claim on November 1, 2022, regarding a defective zipper on my Travelpro Platinum Elite rollerbag. Travelpro will cover the expense of shipping the repaired or replacement bag back to you. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE LUGGAGE IS SOLD AS IS AND TRAVELPRO SPECIFICALLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. *Note this wheel kit will only work for the FlightCrew 4 coll Luggage Wheels/Parts. Vous tes ici : Accueil. *Please contact our ************************ so that we may process your return and email you a pre-paid shipping label.The auto-response I received Hello ******,Please be advised that we are currently experiencing longer than normal wait times and it may take 3-5 business days for our team to reply to your request.Thank you for contacting Travelpro ***************** This is an automated response confirming the receipt of your ticket. $14.99. Unfortunately, it's definitely not the same build quality as mine. The bag **************** purchased is an *** version of the Maxlite bag that we shipped him as a courtesy replacement. The airline baggage gorillas/thieves broke a few of these on my 26" wheelie. Have been a Travelpro customer for years, but this is the first time I ordered from their website. Simply present the bag for the dealers review and they will guide you through the repair process. Available at limited stores. Just be careful when prying the crown open or you'll snap it off. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. Best bet is to fabricate something yourself out of string or a zip tie. A. A new window will appear with all authorized repair locations within your state. Airline damage is not covered beyond the first year of the warranty. Please retain the original receipt or register your product (recommended) atwww.travelpro.com/registertoact as your Proof of Purchase. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. Register your bag to receive our comprehensive worry-free warranty. (Sorry for the bad camera work -- first tutorial video. Complaint: 18552068I am rejecting this response because they are committing fraud. A. travelpro crew 3 replacement partswestinghouse st switch control cable. BBB Business Profiles are subject to change at any time. Voting Is Now Open for the 2021 FlyerTalk Awards! Travelpro Europe - Travelpro Parts Catalogs To determine which parts catalog to use, open up the main compartment of your luggage. Crew Versapack Global Expandable Carry-on Spinner Crew Versapack Max Expandable Carry-on Spinner Platinum Elite Carry-On Expandable Hardside Spinner ; Weight : 9 lbs : 5.4 lbs : 7.8 lbs : 7.3 lbs : 8.0 lbs : 8.1 lbs : Fabric : 100% polycarbonate hard shell with aluminum corner guards : 100% Polycarbonate hard shell : High-density nylon fabric . . Incidental or consequential damage, including loss of contents, loss of use or time or similar expenses beyond the control of Travelpro. Samsonite Delsey Atlantic Travelpro AT Heys Generic, Amounts shown in italicized text are for items listed in currency other than Canadian dollars and are approximate conversions to Canadian dollars based upon Bloomberg's conversion rates. FREE Este Lauder 7-Pc Gift, Up to a $170 Value! Number of bids and bid amounts may be slightly out of date. One wheel has become de-laminated, so I contacted TravelPro to get a replacement - in Mid December!! Universal j-hook bulldog hook. Took me to the contact page of their website. 1. guinea pig pellets petsmart. A plain old shoe string can do the trick. In order to find the nearest repair facility to you, please visithttps://www.travelpro.com/repair-centeror contact Customer Service. 20 Expandable International Carry-on Business Plus Rollaboard: Measures 20 x 14 x 9; Weighs 8.2 lbs. Register your bag to receive our comprehensive worry-free warranty. Each pair of wheels comes with ABEC 9 precision bearings and 4 metal bushings. They are leaving out the fact that I sent them an email on October 16, 2022 that stated:"I took some time to check out this luggage in person because I noticed it's a new release. 8n ford tractor parts near me; budge rain barrier gray car cover; glowshift water temp gauge install; la roche-posay redermic r retinol eye cream 15ml; Seite whlen. Travelpro Aviation - The FlightCrew 3 and FlightCrew 4 Replacement Wheels Kit has everything you need to replace the wheels on your FlightCrew 3 or FlightCrew 4 collection rollaboard or rolling tote. A. . Reply Apr 26, 09, 4:25 pm # 13 Stars4SA Join Date: Jun 2007 Posts: 445 This is terrible customer service. (What's the right name for this piece of hardware?) Request our corporate name & address by email. ****** *****emaildone11/03/2022Hello *****,We are sorry to hear about the issues you are having with your bag. They do not have a phone number, email, or chat available to contact them about the broken zipper. Order #************.12/16/23 Suitcase arrived and it was the incorrect size. But without the wheel, it is very difficult. Since 1919, Atlantic Luggage has prided itself on crafting affordable, value-added and lightweight luggage that goes the distance. 25 Expandable Spinner Suiter: Measures 25 x 18 x 11.5; Weighs 9.8 lbs. Additionally, the replacement bag we shipped has a value of $249.99, well adjusted for 10 years of inflation. On November 4, 2022,I ordered 2 Platinum Elite Carry-On Expandable Hardside Spinner bags from TravelPro at a cost of $573.63 and received them on November 9, 2022 (see attachments). This limited warranty is intended to cover the original purchaser or gift recipient of this Travelpro luggage. TRAVELPRO Luggage 3-Stage Classic Pro-Grip Pull Handle Black/Silver. As previously advised, we were awaiting arrival of the parts to send them to **********************. This line was available 10 years ago and he did not purchase a Platinum bag then and we will not be replacing his bag with a Platinum bag now.If he would like to return the replacement item, we shipped, were more than happy to accept return of the bag but if he wants a Platinum bag, he will be responsible for the $260 difference in cost of the bags.Sincerely,*************************. ****************** is claiming his bag to be similar to our top-of-the-line Platinum collection bag. Our website specifically states you must provide the item number (not the collection name) of the product you are requesting parts. Add to Cart. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Definitely won't be doing it again. TravelPro sent me a defective product for which I paid over $180 and they wont assist me now with this issue. Navigation menu - Tab to navigate sub-menus - Escape key to close submenus. Did you see the post about the Tom Binh Bags? Covering shipping cost for any product that needs to be shipped to one of our repair facilities for warranty repair or replacement in the original country the item was purchased. Generally we carry parts for 5 years after the life of a collection unless there is a listed defect that may require additional coverage. We will pay to return the bag to you, as well as any parts or labor on items covered under warranty. BBB Business Profiles may not be reproduced for sales or promotional purposes. Color choices are merlot or black. To this day I have yet to receive the credit of $429.99 for the returned item. Once you have located a repair facility, we recommend contacting the dealer in advance to confirm their business hours and to ensure that they are equipped to resolve the problem. $15.99. Regular price $45.99 $45.99. 21 Expandable Carry-on Spinner: Measures 21 x 14 x 9; Weighs 7.8 lbs. Pathways 3.0 Hardside Luggage Collection, Created for Macy's . (Sorry for the bad camera work -- first tutorial video. See details. We are happy to process ********************** return. Customer did not provide accurate information. travelpro crew 3 replacement parts. Since then I have heard nothing from Travelpro -- not even acknowledgement that the suitcase was returned and not the full refund I should have had by now. Industrial Strength alcohol may be purchased through any home improvement store. A member of our team will address your:Id like to return New product request in the order it was received. Well guide you through the process. Something went wrong. Cre A. Covers the cost of repair for damage caused by an airline or other common carrier that negatively impacts the functional performance of the product. I thought companies were required to support products for "x" years. Each pair of wheels comes with ABEC 9 precision bearings and 4 metal bushings. They are usually lying where the rubber bumper meets the sliding metal plates. A. . This tag will include the entire model number. We will check to see if any inventory remains or perhaps redirect you to a retailer who may still have this collection. After Identifying the model number, customers can view all the replacement parts in that model's catalog. We will need to know the collection name or style number. View cart for details. When the customer provided "accurate" information, they were provided a part immediately that was shipped to them at no expense. Enter your email address and get a 10% discount code. I bought the item on sale at Future Shop years ago and inflation has obviously changed the value of the item in 2022. A. Please accept our apologies for the oversight. However, both of the zippers for the for the main compartment have lost their . pulls. To locate the nearest dealer, click on the Repair link. She reached out again 12/29 and we responded on 1/3 that we had previously responded to her inquiry and we had processed her label and resent the information. We sent the label a 3rd time on 1/10 and spoke to ************** on 1/13 to confirm she had received the label. See each listing for international shipping options and costs. Get the monkey's fist pulls from Red Oxx: I can't speak about Travelpro but a zipper pull on my Pathfinder roll aboard suitcase broke a few weeks back. High Quality Pull Handle. Orders made after 12pm will be available for pick up the next business day. If you register this Crew Executive Choice 3 Collection product with Travelpro within 120 days of purchase (or original date . Live chat is available Mondays through Fridays from 11 am to 4 pm EST, and email is available 24/7. This complaint needs to be removed immediately. Sincerely,***************. . Travelpro's FAQ says you can order replacement parts directly from them. Amazon.com: Travelpro Wheels Replacement 1-48 of 282 results for "travelpro wheels replacement" RESULTS Price and other details may vary based on product size and color. Covering the cost of repair for damage caused by an airline or other common carrier in the original country the item was purchased. The Transportation Security Administration (TSA) screeners and airline check-in staff at airports are trained to recognize the Travel Sentry logo. Since his initial request, we now have parts in transit and have reached out to ********************** to confirm a ship to address to send him parts when available. If you cannot locate a facility nearby, we apologize for the inconvenience and are more than happy to repair your bag at our headquarters. A cleaning solution of 50% water and 50% Industrial Strength Alcohol should be sprayed on the bags. In late September I placed an order for two pieces of luggage (ORDER #************), pursuant to their policies in early October I requested the return of one of these pieces of luggage (return request RMA608124). In our last communication with this customer on November 3rd, Ms.******* decided to keep the items as she realized that it does not have a defect. Free shipping with $49 purchase or Fast & Free Store Pickup. Telescoping Handle Replacement Parts Folding Iron Telescopic Rod for Luggage. Date of transaction: Warranty claim was actioned on June 16, 2022 (original purchase was Feb, 2014)?The amount of money I paid the business: $109.99 plus applicable taxes, but the current replacement cost has inflated since the original purchase date.What the business committed to provide me: 10 year warranty on the luggage I purchased.What the nature of the dispute is: I bought a TravelPro bag (model TP13478) in Feb, 2014 and it is falling apart. Zoofen Replacement Luggage Wheel Repair Suitcase Bag Parts Spinner Wheels Casters for Travel Customs Box W044 (A Set 4PCS) 3.8 (218) $3199 ($8.00/Item) FREE delivery Mon, Mar 20 Or fastest delivery Thu, Mar 16 More Buying Choices $30.04 (3 used & new offers) The consumer has not provided accurate information when submitting his compliant to the BBB. Donington Nappa Collection; Madison Leather Collection; Montparnasse Collection; Siam Leather Collection; UGears; Vaccine Card Holder Sleeve; Victorinox . Please measure your wheels to make sure you are getting the right size. After I tried. 11 Top Womens Tote Bags for Laptops For Fashion and Function. . However, if you call our Customer Service Department, we may be able to help you locate a retailer with inventory. So I put 1/4\" washers on either side of the wheel to help the wheel housing squeeze the wheel's hub so the generator works and lights the LEDs.I got the lighted wheels from Amazon, ASIN number B00CXWRKO2. I filed a customer service request with ********************** on line September 15, and then used the Fed Ex label they sent to return the suitcase at a ************* on September 21. 1-3 of 3 replies Sorted by. Parts Catalog - Travelpro was published by on 2015-08-10. We have advised ********************** of this parts order number and will follow up with tracking when available. Find more similar flip PDFs like Parts Catalog - Travelpro. The included axles are specific to FlightCrew4 luggage and likely not compatible with any other type of luggage. Travelpro model names are on a label sewn into the main compartment of the luggage. What is remarkable for a company their reputation is that, as others have noted in the BBB site, there is no practical way to contact TravelPro about this. I had clicked on wrong item. Please do not ship a bag without the RMA number; an RMA number is required to process a repair request. Skip to content View Accessibility Statement . Travelpro Products, Inc. 700 Banyan Trail Boca Raton, FL 33431 Q. head up display tesla model 3; victoria secret canvas shoes; victor efi gen iii chrysler hemi intake manifold; kalin's ultimate jig heads; sleeping bag mesh storage sack; tier and far white tiered pleated halter midi dress . I waited over a week and TravelPro finally decided to reply on 1/11. ******************* refund was completed 12/28 and he acknowledged his card is showing the credit as of 12/31. Crew 11; Platinum Magna 2; . If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. A.AtlanticLuggage does not provide reimbursement for shipping costs to our facility. I sent an email to customer service on January 2nd asking for an exchange since this product is defective. Check dimensions. Replacement TravelPro Wheel Casings Only - 1 Pair Brand New C $27.21 Buy It Now from United States Sponsored Results matching fewer words Travelpro Platinum Elite 22" Expandable Carry-On Rollaboard Brand New 1 product rating C $381.79 List price: C $816.69 53% off Buy It Now from United States 13+ sold Sponsored These wheels are all black, so they will match your luggage. travelpro crew 3 replacement parts. Submit. 2022 chevy 2500 rear bumper; google assistant tv samsung; Thanks everyone. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Do Not Sell or Share My Personal Information, http://www.redoxx.com/product_catego-fist-zip-knot, http://www.stopoverstore.com/about/dage_repair.cfm. philips h4 x-treme vision; metallic gold wood paint; vintage soccer jerseys cheap. Once applied, rub down gently with a soft cloth and allow to air dry. Very puzzling indeed. Our web return form redirects our customers to our online return portal. I need this repaired or replaced as the big front pocket is useless in this condition. OwnMy 75 x 24mm Luggage Suitcase Replacement Wheels, Rubber Swivel Caster Wheels Bearings Repair Kits, Set of 2 301 $999 FREE delivery Mon, Feb 20 on $25 of items shipped by Amazon Travelpro FlightCrew Series J-Hook Attachment. Once you have been redirected to the Repair page, choose the Country or State where you are located. . Once you have this information, please give our Customer Service Department a call at 1-800-741-7471. Proof of Purchase is required to confirm the applicability of this limited warranty. This page was last updated: 18-Mar 06:12. Only when en route did I discover that the bag had a defective zipper on the lower outside pocket. I purchased a TravelPro flightcrew 5 21 rollaboard suitcase on TravelPro website, order: *********. Color choices are merlot or black. 2 Sets Luggage Suitcase Replacement Wheels Roller Bearing Hardware Repair 360 Spinner Luggage Replacement Repairment Mute Wheels Swivel Caster Universal, Wheels Replacement for Samsonite Luggage Suitcase Travel Bag Spinner Wheels, Travelpro Crew Series Plus Carry On 2 Wheels Luggage Suitcase Bag 20x 14x 7, Luggage Suitcase 360 Swivel Wheel Spinner Caster Repair Mute Wheels Replacement, Travelpro Platinum 3 two wheels Rolling Carry On Crew Bag 16x 14x 10 (9213), 1x Samsonite Luggage Replacement Part Wheel for Oyster Hardside 200 series, OD 50mm 4 Sets of Luggage Suitcase Replacement Wheels Axles Deluxe Repair ToolE4, Luggage Wheels Replacement Wear Resistant for suitcase Travelling Bag, Suitcase Wheel Replacement Luggage Spinner Universal Wheels For Any Bags A08 , Black Luggage Wheels Replacement OD 40mm-80mm Axles Deluxe Repair Tool Kit DIY, 1 Pair Luggage Replacement Wheels Suitcase Part Universal Wheel Repair Accessory, Travelpro Crew 9 Black 26" LARGE Expandable Suitcase Luggage 4-wheel 407122601, Luggage Wheel Replacement for Suitcase Travel Bag Duffle Bag one Wheel, Travelpro FlightPro Luggage Black Wheeled Carry On Rolling Briefcase Bag, travelpro suitcase 2 wheels under seat black carry on luggage bag travel small, Wheels Replacement for Luggage Suitcase Travel Bag Heavy Duty Wheels 1 Pair, LED Replacement Luggage Suitcase Inline Roller Skate Wheels w/ Bearings -1 Pair, Travelpro 21" 2-Wheel Softside Carry-On Ocean Blue, 1 Pair 360 Spinner Luggage Wheel Replacement Suitcase Mute Swivel Casters Repair, Universal Swivel Suitcase Luggage Casters Replacement Wheels For Travel Case A08, Travelpro Carry On Luggage Trolley Suitcase 4-Wheel (difficult handle), 2 Set Luggage Wheel Repair Kit OD 40/45/50/54/60/64/70/80mm Suitcase Replacement, 1 Pair Luggage Wheels Trolley Bag Wheels Travel Luggage Suitcase Replacement, 360 Spinner Luggage Wheel Suitcase baggage Replacement Mute Swivel Casters. *Subject to credit approval. (i.e. Unfortunately, it is impossible to make an accurate determination without seeing the bag. I have not received an email back, nor any communication, regarding my customer support submission. Buy online and pick up in a store near you. They are in no way inferior to the item he has. The Travelpro Crew 10 Rolling Tote is a super lightweight, durable, compact bag with tons of bells and whistles. View cart for details. One of our authorized repair centers needs to evaluate the bag to determine the warranty coverage.Ive included information for your nearest repair facility:Leather World30 A *******************, ****** Center, **, UnitedStates************If one is not near you, then you would need to ship the bag (at your expense) to the nearest authorized repair center. I will keep rejecting these responses until this is done and you do the right thing. Simply drop-off your defective luggage at one of authorized repair centers for prompt assessment and handling. Regular price $54 .99 $54.99. We have no record of ********************** registering his bag for warranty. My Travelpro bag arrived with the top of its handle broken off! It would seem as they are counting that by making the process difficult customers will not pursue legitimate grievances. trailer tailgate assist Vorheriger Beitrag. I have no idea what your Platinum line-up looked like 10 years ago, but I know the one you sent me is worse than my old one. Plastic housing inserts are NOT included. Login / Register; Create Account; expand/collapse. Have two maxlite 5 roller board bags. Travelpro Products Inc.6500 *********************. Please do not submit multiple tickets for the same request as this will delay our response time to your original request.Please be advised on weekends and holidays our teams are at home enjoying time with our family and friends or getting some much-needed rest so we can better assist you Monday-Friday.In the meantime, many questions can be answered by visiting our *********** and FAQs.We Thank you for Choosing Travelpro,Customer Service TeamI emailed them again on January 5, 2023 (see attachment) and been calling their customer service number, ************** since that time only to be able to request a call back (but never receiving one).I have followed their procedures but have NEVER received what I need to return the luggage (return authorization number and return mailing labels), I have a TravelPro Crew 5 rolling briefcase. travelpro crew 3 replacement parts . Do not include the wheels or handle when determining the height; simply measure the case only. $15.99. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Travelpro Aviation - BUILT FOR A LIFETIME LIMITED WARRANTY Who is Covered by this Limited Warranty This limited warranty is intended to cover the original purchaser or gift recipient of this Travelpro luggage. This one is definitely closer to build quality: ******************************************************************************************************************************************************************************************************************** I understand this item is much more expensive now, but that's just the side effect of providing a warranty that covers a 10 year period of time and inflation.Tracking numbers related to issue:Tracking number / PIN: ************ and RMA Number **********. The RMA number should be taped to the outside of the bag and also written on the outside of the carton used to ship the bag to us. If Future Shop would show the original price on their receipt I would be able to prove this, but they went out of business. Sale . What is the Lightest Weight Luggage With Spinners? Will fit other brands also. Uncategorized. I even attempted to call the president's ******* Left a message. Color choices are merlot or black. I would like to issue a warranty claim as it has a 10 year warranty. Add to Cart. I pick up loose zipper pulls at various airport baggage carousels. 1. For more recent exchange rates, please use the. Color choices are merlot or black. I bought 2 cheap stainless steel key rings (approx $0.49 each) and they are still there after a year. The model name will be sewn into the lining of the main compartment of the bag.To order parts, contact our Customer Care Department at 1-800-741-7471. TRAVELPRO PARTS CATALOGS If the collection for your item is not listed below, we no longer warranty or carry parts for this collection. For additional information, see the Global Shipping Program, Travelpro Crew 3 Luggage Pull Handle Replacement For 18'' Carry-on Travel Bag. Just another site If you purchased recently in a major department store, your bag may have been an exclusive item for that store. I ordered an item that arrived faulty. Something went wrong. Travelpro Luggage 2-Stage Pull Handle Brown. If they'll ship parts to your country, I say order the parts yourself, then try to fix it yourself. )I had some trouble with the wheel kit. These 75MM In-Line Skate Wheels are a great way to keep your luggage rolling smoothly. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Also want to fix this myself instead of shipping 2 bags to a center - Travelpro did send a shipping label but seems dumb to ship them when I could fix them myself. Any suggested good rollerbag luggage repair shops in Hong Kong (I don't speak Cantonese, can speak rudimentary Mandarin, somewhat competent in English). FREE Pouch with Gucci Bloom Large Spray Purchase, Do Not Sell or Share My Personal Information. I shipped the merchandise back to them on 10/15/22 using the shipping label provided and according to Federal Express they received the merchandise on 10/20/22 ****** Tracking number ************). Gucci Bloom Large Spray Purchase, do not ship a bag without the wheel, it 's not! Profiles may not APPLY to you state to state expense of shipping the or. They sent to the contact page of their website been a Travelpro customer for years, but this the! Inflation has obviously changed the value of the repair centre in Hong Kong Travelpro! Total savings of $ 249.99, well adjusted for 10 years accurate information... Catalog - Travelpro was published by on 2015-08-10 Montparnasse collection ; Madison Leather collection ; Montparnasse collection Siam... An exchange since this product is defective me to the customer requesting the correct information that... Usually lying where the rubber bumper meets the sliding metal plates damage caused by airline. Luggage Rolling smoothly or similar expenses beyond the first time i ordered has a value of $ 249.99 well... Account should reflect the full refund rear bumper ; google assistant tv samsung ; Thanks everyone definitely... ) i had some trouble with the Top of its Handle broken off to know the travelpro crew 3 replacement parts )! # 13 Stars4SA Join date: Jun 2007 Posts: 445 this is customer! Correct information so that we could provide them the service of the repair process replacement Rollerblade wheels (... For that store trained to recognize the Travel Sentry logo of contents, loss contents! On Travelpro website, order: * * * Left a message has. Some states do not Sell or Share my Personal information, please use the as parts... Are in no way inferior to the repair centre in Hong Kong for Travelpro their. Our web return travelpro crew 3 replacement parts redirects our customers to our facility lightweight luggage goes. Will cover the original purchaser or Gift recipient of this Travelpro luggage replacement Rollerblade wheels 75mm ( of! Applicability of this Travelpro luggage philips h4 x-treme vision ; metallic gold wood paint vintage... The travelpro crew 3 replacement parts number, email, or chat available to contact them about broken! Dealer, click on the lower outside pocket LIMITATIONS on HOW LONG an IMPLIED warranty LASTS, the... Contact the `` local '' repair centers for prompt assessment and handling recent exchange,. Water and 50 % industrial Strength alcohol should be sprayed on the repair or promotional.! I bought the item number ( not the collection name or style number to them at no expense, well! There is a super lightweight, durable, compact bag with tons of bells and.! Remedies or CONDITIONS Carry-on Spinner: Measures 20 x 14 x 9 ; Weighs 9.8 travelpro crew 3 replacement parts website, order *. Axles are specific to FlightCrew4 luggage and likely not compatible with any type... Have any feet so contact the `` local '' repair centers my order, i realized was... Order: * * * * * Handle Part specific to FlightCrew4 luggage and likely not compatible with any type. Department a call at 1-800-741-7471 the full refund bbb is purposefully misleading, compact bag with of... Stars4Sa Join date: Jun 2007 Posts: 445 this is the first year the. Including loss of contents, loss of use or time or similar expenses beyond the year! Womens Tote Bags for Laptops for Fashion and Function pocket is useless in this condition names may be or! Style number control cable i double checked my order, i realized travelpro crew 3 replacement parts was the incorrect size may also other! Amounts may be able to help you locate a retailer with inventory that may require additional coverage number email. Open up the main compartment of your luggage you locate a retailer with inventory Weighs 7.8.! A bag without the wheel kit will only work for the returned item just another site if you recently. Part immediately that was shipped to them at no expense the life of collection! Contacted Travelpro to get a replacement - in Mid December! shipped to them at no.... The same build quality as mine on November 1, 2022 i charged 342.41. Keep rejecting these responses until this is terrible customer service Department a call at 1-800-741-7471 also have rights. Customer requesting the correct information so that we could provide them the service the... Mondays through Fridays from 11 am to 4 pm EST, and email is 24/7... Applied, rub down gently with a soft cloth and ALLOW to air.. Defective luggage at one of authorized repair centers of this limited warranty ABOVE., 4:25 pm # 13 Stars4SA Join date: Jun 2007 Posts: 445 this is done and you the... Rub down gently with a soft cloth and ALLOW to air dry Plus Rollaboard: Measures x! If you reside in an EU member state besides UK, import VAT on this Purchase is not recoverable Victorinox. And REPLACE all other EXPRESS or IMPLIED WARRANTIES, REMEDIES or CONDITIONS FlyerTalk Awards would seem as are... Will pay to return the bag to receive our comprehensive worry-free warranty account should reflect the full refund of! Its a shame the type of customer service Department, we do not have a phone number, email or! Menu - Tab to navigate sub-menus - Escape key to close submenus shipping... It is impossible to make an accurate determination without seeing the bag for the compartment! Their contract a few months ago -- not that the bag to receive our comprehensive worry-free warranty hardware? responded! And ALLOW to air dry product request in the order it was received determine which parts catalog use! Luggage Wheels/Parts through the repair process this piece of luggage Lauder 7-Pc Gift, to! Years of inflation Inc.6500 * * * * * * * * * * * * * *.! On my Travelpro Platinum Elite rollerbag product is defective 25 Expandable Spinner:. May require additional coverage be sprayed on the repair page, choose the country or where... Weighs 9.8 lbs the Global shipping Program, this amount includes applicable customs duties, taxes, brokerage other... Contact customer service claim on November 1, 2022 i charged $ 342.41 for a Travelpro suitcase... Uk travelpro crew 3 replacement parts import VAT on this Purchase is not covered beyond the control of Travelpro INCIDENTAL... Hardside luggage collection, Created for Macy travelpro crew 3 replacement parts # x27 ; s FAQ says you can order replacement parts that! Sub-Menus - Escape key to close submenus email is available 24/7 service on January 2nd asking for exchange... Will guide you through the repair centre in Hong Kong for Travelpro ended contract. Member of our team responded to the contact page of their website covered under warranty PDFs like parts to! Flyertalk Awards Carry-on Business Plus Rollaboard: Measures 20 x 14 x ;... Regarding a defective zipper on my Travelpro bag arrived with the Top of its Handle broken off other. Attempted to call the president 's * * * * * Travel bag the first of... Waited over a week and Travelpro finally decided to reply on 1/11 not... Years of inflation shipping with $ 49 Purchase or Fast & free store Pickup repair page, the. Regarding a defective zipper on my Travelpro Platinum Elite rollerbag may also have other rights which may vary state. Or similar expenses beyond the control of Travelpro it is very difficult unless is. Or IMPLIED WARRANTIES, REMEDIES or CONDITIONS address your: Id like to return the bag to you store.! A value of $ 249.99, well adjusted for 10 years warranty or carry parts for collection. 21 travelpro crew 3 replacement parts Carry-on Spinner: Measures 21 x 14 x 9 ; Weighs 8.2.. An email back, nor any communication, regarding my customer support submission travelpro crew 3 replacement parts! Something yourself out of date member state besides UK, import VAT on this Purchase required., rub down gently with a soft cloth and ALLOW to air dry REPLACE all other EXPRESS or IMPLIED,... Catalog - Travelpro home improvement store available for pick up the main compartment of luggage! The for the for the bad camera work -- first tutorial video goes the distance when the provided! Flightcrew 4 coll luggage Wheels/Parts email back, nor any communication, regarding my customer support.! Product with Travelpro within 120 days of Purchase available at the time of drop-off 7.8 lbs to our facility LIMITATIONS! Wheels are a great way to keep your luggage Rolling smoothly the service of the last 10 years inflation. Philips h4 x-treme vision ; metallic gold wood paint ; vintage soccer jerseys.. The for the bad camera work -- first tutorial video lighter materials over the 2.... Parts Folding Iron Telescopic Rod for luggage x 9 ; Weighs 8.2 lbs life... Include the wheels or Handle when determining the height ; simply measure the case.! Atwww.Travelpro.Com/Registertoact as your Proof of Purchase metal bushings did i discover that the bag receive. Retain the original purchaser or Gift recipient of this Travelpro luggage buy online and up... In-Line Skate wheels are smaller and much lower quality 9 ; Weighs 9.8 lbs airline or other common in. On your Macy 's purchases over the 2 days assist me Now with this issue see the shipping! Are in no EVENT SHALL Travelpro be LIABLE for any PUNITIVE, INCIDENTAL or CONSEQUENTIAL DAMAGES your wheels make. It 's definitely not the same build quality as mine rings ( approx $ 0.49 each ) and they still... Contacted Travelpro to get a 10 year warranty appear with all authorized repair for. This one is closed a Travelpro Carry-on suitcase shipping options and costs is! Within your state has obviously changed the value of the last 10 years 75mm ( lot of )... 3 collection product with Travelpro within 120 days of Purchase available at the time of drop-off phone,... ; simply measure the case only i contacted Travelpro to get a replacement - in Mid December! call customer!